Hi,
Is there a way (or an easy way) to know which COS gets applied to a call?
It would be nice if there was a way (maybe a maintenance command?) to display what COS is followed when a call comes in and rings whatever is setup for call flow.
Or is there some sort of hierarchy that it follows?
I'm just fuzzy on if a call comes in via CXII acting as PRI gateway, to a vMiVB, then to a ring group, then gets answered by a user. All those have COS assigned so I have no idea which one will take precedence.
Is there something that can be followed or ran to show what the resulting COS is on a particular call?
Is there a way (or an easy way) to know which COS gets applied to a call?
It would be nice if there was a way (maybe a maintenance command?) to display what COS is followed when a call comes in and rings whatever is setup for call flow.
Or is there some sort of hierarchy that it follows?
I'm just fuzzy on if a call comes in via CXII acting as PRI gateway, to a vMiVB, then to a ring group, then gets answered by a user. All those have COS assigned so I have no idea which one will take precedence.
Is there something that can be followed or ran to show what the resulting COS is on a particular call?