Hi
I have a small remote office, with a Mitel 3300. Currently when people dial in, it goes to the auto attendant, and can then pick users by extension/name etc
The office manager would like it to change so that the initial call rings on all phones and then after approx 5 rings goes to the attendant and then can pick users by extension/name etc
The intent being that a person ringing in can be answered by whoever is in the office; or the people in the office can ignore it and let it go to the attendant.
Any ideas on how to start this would be great.
IHTFP
I have a small remote office, with a Mitel 3300. Currently when people dial in, it goes to the auto attendant, and can then pick users by extension/name etc
The office manager would like it to change so that the initial call rings on all phones and then after approx 5 rings goes to the attendant and then can pick users by extension/name etc
The intent being that a person ringing in can be answered by whoever is in the office; or the people in the office can ignore it and let it go to the attendant.
Any ideas on how to start this would be great.
IHTFP