Yup, you have to do the courses again from scratch. And no I don't know why as they wont tell me. So thats £4K please in the UK. I believe in australia they do a CX course but not in the UK.
The updates are there no problem but when you go into training portal it won't let you progress because there is an intermediate course that is not available....and it says you need that as a pre requisite.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.