Mitel 3300 Call forward?

[augustD2]

User A forward is phone to User B.

Someone call User A, if User B does not answer, the call reroute 1st Alt will send the caller to VM of User A. Is there an option that I don't know that can send the call to th VM of User B ans not User A like it does?

MCD 6.0SP3 with Nupoint.

Thanks

 

[kwbMitel]

If anyone mentions using nametag be cautious. Once a nametag has been used on a system it is maintained throughout for VM integration.

If you want an ad-hoc solution then you're out of luck. The Mitel is designed to integrate with the first called station. Before you get too worked up about that, understand that in your scenario, from the caller's viewpoint, something is broken because they called User A and ended up in User B's MB.



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What's most important is that you realise ... There is no spoon.

 

[augustD2]

OK thanks..

 

[meneerB]

maybe this (not tested):
- create a voicemailbox, number C
- renumber number A, to D
- create a huntgroup with number A's number
set it up as terminal (always ring from top to bottom)
put D, B, C in it (in that order; so the old A, then B, then voicemail)

ps. what's the use of voicemail on user A, if it should never go to that VM box?

 

[augustD2]

User A is forward to B 1h hour a day. They don't want to gave access to mailbox A to the other user.

 

[Billz66]

convoluted but might work

User a = ext 201
User b = ext 202

setup skill group 402 as q no agents = yes
setup acd path 401 with skg 402
interflow enabled = yes
interflow timeout 1s
interflow destination = ext b (202)

user a fwds to 401 , acd path removes integration and sends calls to user b

1st alternate on user b sends calls to vmail ( hopefully to mailbox b)

If I never did anything I'd never done before , I'd never do anything.....

 

[augustD2]

I already try this option, but it goes to mailbox A....