Missing letters

[jtomasone]

I have another weird one for you. My supervisor showed me a reply to an email that he received. In the body, there was a name that looks like was misspelled. When he checked his original outgoing email, it was spelled correctly. For example: outgoing name (in the body) shows "Howie" but the reply (in the body) shows it as: Howe. He knows he did not send it out that way. He has seen it other times do this. He showed me as well. I checked the knowledgebase but had a tough time trying to word the seach!

GroupWise 6.5 sp4
Netware 5 backend

Got a clue?

Janis

Janis Tomasone
Senior Computer Programmer/Analyst

 

[marvhuffaker]

Check your frequent contact list for an entry with the misspelling..

Marvin Huffaker, MCNE

http://www.redjuju.com

 

[jtomasone]

Just to let you know, this was not in the username, just in the message itself. Would frequent contacts do that as well in the body of the message?

Janis Tomasone
Senior Computer Programmer/Analyst

 

[marvhuffaker]

It's possible, I've seen similar things. sometimes the Frequent contact list is the biggest pain in the butt. Especially if users have a list that has built up over several years and they never clean it out.

Marvin Huffaker, MCNE

http://www.redjuju.com

 

[maxthedork]

If the Sent item shows the correct spelling, it may be possible that the person who replied accidentally deleted the letter (clicked somewhere in the message and hit the delete key, then hit the up arrow to go to the top of the message, something like that). If he had spell-check or something going on, it would be misspelled in both the sent item and the replied item. But if I'm understanding you correctly, it's spelled correctly in the sent item?

 

[jtomasone]

I found out what it is. It was the Quick Correct working. It didn't know what "Howie" was so it changed it to Howe. Now, I don't know what it thinks "Howe" is (maybe a form of Indian greeting?) So, in effect, when user A sent an email to user B and then he replied, Quick correct "corrected the name in the body and sent it back.
All is well. I told user B to turn it off...

Thanks for your help!
janis

Janis Tomasone
Senior Computer Programmer/Analyst