Missed calls on phones in broadcast line group

[Dowy]

Hi

I'm not sure if it is possible, but can the phones that are in a line group with the broadcast option be configured not to show a missed call if the call is answered on another phone? i have a site with 4 phones spread throughout the building with (on the users request) the broadcast option set to ring them all when the published number is rang. but it is causing confusion with the users as 3 phones will show a missed call even when the call has been answered on the remaining phone.

any info appreciated !

 

[VoIPGuyNSC]

Good idea. I wouldn't mind this feature myself, but no way that I know of at least.

John Lever
Senior Systems Engineer
Diversified Computer Solutions
Columbia, SC

 

[Dowy]

I've searched most websites and forums but to no avail. i am beginning to believe that it isn't possible, perhaps a later revision of CCM might fix it, we are using 4.1 at the moment.

 

[ekrieger]

The only suggestion I have (for now) is to use translations for your (broadcast) group calls (add a special prefix to each CallerID, for example 88, to make a distinguish between normal calls and "group calls.

Regards,
Eric