We have 2 systems tied together via pt to pt T-1, shared with data on Adtran TSU 120 units.
The T-1 rides on channels 13-24, all auto answer lines. Side B pulls dial tone from side A line pool via route/dest codes.
A Side = 6.1 MR XC & 6.1 MR MICS (wi 6.10)
B side = 6.1 MR MICS (I think it's also wi 6.10)
Our problem is that side B is getting alot of wrong numbers when dialing long distance numbers across the T-1. We have confirmed extra digits are somehow inserted into the dialing string. These are double digits that might appear randomly, anywhere in the dialing stream, but typically after the 9,1 is dialed to access the Side A local analog line pool. So it doesn't seem like anything is inherently wrong with the way we programmed our route/destination codes. This problem happens from multiple phones on side B so it's not a touchtone pad issue.
Also, the wierd part is that when dialing across LOCAL analog lines from side B (which is supposed to be only for backup if the T-1 goes down), there is NO misdialing problem. And dialing specific extensions from B to A never miss a digit. And side A calling Side B has no problems.
We have swapped combo (timing) cards on both sides with no luck.
Any ideas about where the problem lies?? We want to fix this problem b4 we upgrade to PRI pt to pt & Centralized VM.
I know we should upgrade the NVRAM (side A) to Rel 02 though I'm a bit gun shy based upon previous negative experiences.
There seems to be conflicting information regarding NVRAM upgrades and too many people wind up losing programming. Is it true that the system programming is stored on the KSU backplane and that only the Services Modes are stored on the NVRAM?
I've got the NRU 10.0 that is currently available on Nortel's website, + 8 additional map files that allowed me to do a simple backup (though I could not get the Workbook to back up due to a map file issue). Don't have access to NRU 11.0 so I'm REALLY hoping that my version doesn't leave me in a bad spot when it comes time to do a Restore.
Can anyone confirm the proper step by step procedure for this? Should an upgrade tool be used?
Sorry for the long post. Any input would be very much appreciated.
The T-1 rides on channels 13-24, all auto answer lines. Side B pulls dial tone from side A line pool via route/dest codes.
A Side = 6.1 MR XC & 6.1 MR MICS (wi 6.10)
B side = 6.1 MR MICS (I think it's also wi 6.10)
Our problem is that side B is getting alot of wrong numbers when dialing long distance numbers across the T-1. We have confirmed extra digits are somehow inserted into the dialing string. These are double digits that might appear randomly, anywhere in the dialing stream, but typically after the 9,1 is dialed to access the Side A local analog line pool. So it doesn't seem like anything is inherently wrong with the way we programmed our route/destination codes. This problem happens from multiple phones on side B so it's not a touchtone pad issue.
Also, the wierd part is that when dialing across LOCAL analog lines from side B (which is supposed to be only for backup if the T-1 goes down), there is NO misdialing problem. And dialing specific extensions from B to A never miss a digit. And side A calling Side B has no problems.
We have swapped combo (timing) cards on both sides with no luck.
Any ideas about where the problem lies?? We want to fix this problem b4 we upgrade to PRI pt to pt & Centralized VM.
I know we should upgrade the NVRAM (side A) to Rel 02 though I'm a bit gun shy based upon previous negative experiences.
There seems to be conflicting information regarding NVRAM upgrades and too many people wind up losing programming. Is it true that the system programming is stored on the KSU backplane and that only the Services Modes are stored on the NVRAM?
I've got the NRU 10.0 that is currently available on Nortel's website, + 8 additional map files that allowed me to do a simple backup (though I could not get the Workbook to back up due to a map file issue). Don't have access to NRU 11.0 so I'm REALLY hoping that my version doesn't leave me in a bad spot when it comes time to do a Restore.
Can anyone confirm the proper step by step procedure for this? Should an upgrade tool be used?
Sorry for the long post. Any input would be very much appreciated.