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minuete basic acd

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endlesswinter

endlesswinter

IS-IT--Management
Joined
Mar 31, 2005
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865
Location
US
I have a small problem with the basic call center loaded on a NAM. Problem is when an agent is logged in (feature 901) if the set rings 4 times and is un answered, its picked up by ACD. When this happens it logs out that set. Is there any way to change this????
 
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could be auto logout may only be 4 rings on free acd
 
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yep...auto logout after 4 rings on minuet
 
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yep we fixed it, man that sure is a BASIC acd.
 
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