Migrate Phone Manager speed dials to one-X Call Assistant

[KaLLiSToi]

Hi all,

Recently upgraded from IP Office 500 to IP Office 500 V2 R9.1. Phone Manager Pro was replaced by one-X Call Assistant. I am looking for a way to export Phone Manager's speed dials and import them into one-X.

Thank you in advance.

Regards.

 

[holdmusic34]

can't you import them in to the personal directory against the user in manager?

Nobody cares how you wear your hair, darling. Just keep doing it.

 

[KaLLiSToi]

I don't know how to export the speed dials from Phone Manager 4.2.21.
IP Office Phone Manager User guide 4.2 says on page 25:

The following options are available when you right-click within the Speed Dial window part of the tab:
[...
Export
Export the speed dials icons. The speed dials are saved in a file called Speeddials.CSV. The file location
is My Documents\Avaya\IP 400\PhoneManager. The file name and location can be changed if required.


I can't find the Export option when right-click. The rest of mentioned options are there, except for Export
and Import. Ringback is not mentioned in the user guide but it's showed.

Regards.

 

[intrigrant]

What version of Phonemanager do you have?

 

[KaLLiSToi]

Phone Manager version is 4.2.21. It was installed from User CD 4.2.44.

Regards.