MICS Station Ringing

[BR8770]

Folks, here's another dandy. We have an MICS w/4.0 sw. At 3pm every day, certain phones begin to ring. When you lift the receiver, it stops. On hook it starts immediately. The user must unplug the phone until the next day, when it is ok until 3pm, when starts again. Sounds like a wakeup on a hospitality application. But the application is not installed. When we try to cancel the "wakeup", it shows "Invalid feature". Go figure.....!?

 

[hawks]

Have you checked in Maint. for any Event or Alarm Codes?

 

[BR8770]

yes....... and there were no alarms or events logged

 

[stsguy]

do you have voicemail? if so, check you notification in mailbox admin

 

[Dasheen]

Have u rebooted the mics?

 

[BR8770]

Yes I rebooted and no I did not check e-mail notifier. I will when I return to that office.....Hope it's that simple!
Thanks stsguy and dasheen....I'll get back to you!

 

[hawks]

Also check and see if any Services are set to come on at around 3pm.

 

[BR8770]

Good thought...will do...thanks hawks