Mics partial restart

[johnrca]

I installed a MICS with 15 sets and 8 lines two weeks ago.
Yesterday it partially defaulted. Lines 3 to 8 were removed from all sets, but all other programming remained the same including auto dial buttons programmed by the customer.
No power failure.
Has anyone had this happen?

 

[telemarv]

No power outage? They can happen fast without the human eye seeing anything unusual. Are you surge and power fail protected?

Marv
TeleMarv Services

http://www.telemarv.ca

 

[johnrca]

Acording to the customer, there wasn't a power outage.

 

[luv2ski]

customer lie..the customer is alway right ..until you leave then the truth is told ...most are not always right...few are miserable sob's

ski season has started

 

[luv2ski]

also default is lines 1 and 2 and what ever buttons were labled out of box


ski season has started

 

[johnrca]

yes default is lines 1 & 2.
This was a partial default.
All auto dial buttons that were programmed by the customer
were still intack on the buttons they had programmed.

 

[luv2ski]

atou dials default from lowest thru "for all 24 keys"

ski season has started