MICS OUTBOUND CALL ON PRI

[tekguy125]

I have used the FAQ on the site for setting up PRI on an MICS before and it usually goes well, but this time when I try to make an outgoing call it starts to ring after only 4 digits are dialed. This is in New York so I am dialing 1 and the area code even for local calls. For example, of course I am dialing 9 to get out then I dial 1 212 then it starts to ring and a recording says you must dial 1 and the area code first.

As the FAQ says I use 9.(any) in the Destination Code and assign Route 001, I have tried absorbing 00, 01, and ALL. All of these give the same result, however if I remove the 9. I can't dial at all.

Sorry for making this so long, any help would be appreciated.

Thank you,
Jesse

 

[biv343]

Do you possibly have a public dialing prefix of 1 configured for 4 digits?

 

[tekguy125]

Biv343, thanks, I think I found what you are talking about, under Public DNs and I checked the DN length for 1, it is set to 11. Also, some new information, the provider tells us that they are seeing the 9 as the first digit. Apparently, I am sending the 9 somehow.

Thanks again, anymore suggestions would be greatly appreciated.

 

[oneofthegirls]

In the destination code absorb 1 digit then it will strip away the 9 before sending the number

 

[tekguy125]

Thanks for the ideas, I had already tried absorbing 1 digit actually. I am not sure why it worked like this but I had to go back to Routes, then put in 001 and clear the 9 out. After I did that it works perfectly. I don't know why it works but it does so I'm happy.

Thanks again.

 

[hawks]

If you had a 9 in the DIAL OUT under routs then yes that was your problem. Any thing under the dial out for routs will send that number ahead of whatever you dial.

 

[RikRodgers]

Not to confuse the issue, but if users are sick of dialing the "1", you could insert it there.

 

[oneofthegirls]

In the past we have had to temp. put in a digit in the dialout digits just to get it to take the route and then just delete the digit when we finish programming.

 

[CTCINY]

I'm in New York too and sometimes I have the same problems. Usually what i do is remove the 9 all together and add dest codes for 91A and 9A to absorb 1. Has worked flawlessly for me for years.

What doesn't kill you only makes you stronger.

 

[hawks]

oneofthegirls,
Yes that's because it needs to see a change to the Rout before it will let you assign a Desti code to it. Another thing I do is just change the pool access on the rout, assign the desti then go back and change the rout to the correct pool I want to use.