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Mics freezing up need help

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cpds

Vendor
Oct 13, 2015
53
US
This is our 2nd MICS at this location; it has XC7.1 SW, PRI, DTI, 6 port combo, 6 port expansion with 14 ASM's. This unit will freeze up sometimes once a week. Time and date will be on the phones but no intercom dial tone and none of the buttons will work. Here are the EVT and ALM codes we are getting. The provider says they see no errors on their end on the circuit. ANY help on this issue would be greatly appreciated. We are at a loss.
SYS TEST LOG
10/25/22
11:30 SYS STARTUP
11:30 EVT 299
11:30 EVT 462-01610101
11:32 EVT 367-0001 S5
11:33 ALM 372-0
11:34 ALM 50-09 3
11:36 EVT 680-1 S9
12:10 EVT 310-3C0005E5
12:10 EVT 799-000301S7
14:11 EVT 904-0108003C
14:13 EVT 310-36000200
15:16 EVT 310-3C0005E5
10/26/22
09:50 EVT 310-63000200
10:22 EVT 310-3C0005E5
10:22 EVT 310-36005A00
12:09 EVT 310-3C0005E5
12:10 EVT 799-000301S7
12:10 EVT 799-000401S7
12:10 EVT 310-3C0005E5
12:11 EVT 799-000401S7
14:20 EVT 904-0108003C
14:21 EVT 799-001703S7
10/27/2022
04:20 EVT 462-01610101
04:22 EVT 367-0001 S5
04:25 ALM 50-09
04:27 EVT 680-01 S9
04:27 UTAM CODE REQ'D
05:34 EVT 299
05:34 EVT 462-01610101
05:36 EVT 367-0001 S5
05:37 ALM 372-0
05:38 ALM 50-09
05:40 EVT 680-01 S9
05:40 UTAM CODE REQ'D

NETWORK EVT LOG
10/25/2022
11:33 EVT 372-0
10/27/2022
05:37 EVT 372-0 6 TIMES
Thanks for your help.....
 
Please do not post twice.

Replies here: [URL unfurl="true"]https://www.tek-tips.com/viewthread.cfm?qid=1819262[/url]

Thanks

Edit: Actually it appears to be your third post, please in future threads update the original one.



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