MICS: Call Forward External 1

[cdiross]

It's been requested I change the current configuration which does not allow outbound forwarding of office lines to cell phone/ home phone etc....

The facility in question is in another state, which I remotely connect to their system with Norstar ICS Programming tools via modem.

Can I make this change? If so where, and how?

Thank you, any help is greatly appreciated.

 

[curlycord]

-Version 4.1 or up required
-Setup a route to use pool out
-Setup Dest code to use that route
-Allow Redirect in Capabilities
-Forward set to the dest code followed by your cell #

This maybe in our FAQ's section already


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curlycord

http://www.curlycord.com

 

[cdiross]

Hi curlycord, thank you for replying.

How can I determine the version based on remote connectivity? I can say with certainty, all of our MICS systems in the field have been in place well over 10 years each.

 

[curlycord]

Look at the software cartridge (1.0 etc) or go to Maintenance/System version in programming SP #.

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curlycord

http://www.curlycord.com

 

[cdiross]

Hi Curlycord, thank you for your reply and assistance.

Maintenance>System Version>SPMK F05 NAT

Thank you

 

[allworxguy]

You must also make sure the lines are set to "supervised".

Marv

http://www.telemarv.ca

 

[curlycord]

MICS 4.0 USA XC
You need to upgrade for it to work, also probably the voice mail too.



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curlycord

http://www.curlycord.com

 

[cdiross]

Thank you for your assistance. It's greatly appreciated.