Hello, got a customer with a MICS 7.1 with 6 pots lines and 12 T7316Es.
They had a storm around a month ago and when they came in to work the next day the phones were out of service. I responded and found the system working okay just no programming. I loaded a few programs then powered the system down for an hour and when I powered back up everything was still there so I went ahead and loaded the rest of the programming.
Everything's been fine for a month but they called this morning reporting the same trouble. I went back and loaded everything back in again but realize I've got to replace the software or cabinet or both to prevent this from happening again.
Any input on what to replace first?
Many thanks in advance, kp
They had a storm around a month ago and when they came in to work the next day the phones were out of service. I responded and found the system working okay just no programming. I loaded a few programs then powered the system down for an hour and when I powered back up everything was still there so I went ahead and loaded the rest of the programming.
Everything's been fine for a month but they called this morning reporting the same trouble. I went back and loaded everything back in again but realize I've got to replace the software or cabinet or both to prevent this from happening again.
Any input on what to replace first?
Many thanks in advance, kp