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MICS 7.0 Problems

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dnnysgir

dnnysgir

Technical User
Mar 10, 2003
14
US
Has anyone had any problems with 7.0 MICS Software. We have a customer that has a PRI and on some of the DID's they ring at the reception desk, not all the time just some times. It is speratic. Any insite would be helpful. A little back ground, we upgraded their system from 4.0 to 7.0.
 
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Also check and see if she is the Prime set for that line when it is busy.
 
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When the calls ring on the receptionist phone. Have her check what her screen reads. It will display a "target line" check this target line in proramming and change the prime set to NONE for this line. This will stop the ringing.
 
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