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Mics 7.0 PRI error codes

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Foneset

Technical User
Feb 17, 2016
6
US
Getting numerous Event 310 error codes during the day,cleared error codes out and replaced T-1 Card and error codes came back again this morning.Customer complains on outgoing calls sometime they can't be heard but can hear caller fine.Frontier says circuit clear???Next step......
 
This is from the alarm and event manual.

310 Bad stimulus message received by DTI from KSU. Record the event message and contact your
local support group. Check the DTI
connections. If the problem persists call the
T1 service provider.

Probably your T1 provider is having issues. I would ask them for a site visit to test the circuit.

 
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