MICS 5, NAM 4.04c, PRI... problems?

[aasun]

i've read numerous posts about inconsistent performance with outbound call forwarding from vmail with this set up. i've read that the 4.04e software update fixes this (?). though, i don't really have full confidence in what i need to do. my hardware provider doesn't have the answer.. and has been telling me that they can't get the upgrade. (is that possible?)

i purchased a backpack cdrom drive off of ebay.. how can i get the software upgrade? do i also need a software key?

my vendor tells me that they can do the upgrade if i take out my hard drive and take it to them for a day!?.. it will cost $800 and they can't guarantee that i won't lose some or all of my data/setup/messages!? this can't be my only option, can it?

thanks for any information.

 

[westcoaster]

RUN, RUN AWAY,,QUICK!!!
First off it dosn't cost to upgrade from 4.04c to 4.04e. it dosn't even cost to move up to 4.1 ( no key codes needed ) when you do upgrade there is no loss of memory. It sounds like you need to shop for a new vendor...
keep in mind what ever vendor you do go with, probably will charge labor to upgrade. Maybe even a SMALL fee for the software. NOT $800. dollars worth...

 

[cbdudley]

Where can I obtain the 4.0.04e or 4.1 update? My system vendor is no longer in business, and I don't know where he purchased the equipment from.

 

[patcher]

Its much better if you will change your system to Ericsson MD110. This system is easy to fix if you have a fault. So many experts around to help. //patcher

 

[westcoaster]

Here is another thread on the subject. I can't help as to where to get the cd.

http://www.tek-tips.com/gviewthread.cfm/lev2/9/lev3/89/pid/799/qid/444880

hope this helps...

 

[Arr]

cb,
There has got to be a Nortel authorized dealer in your area. Nortel is the world's biggest (will I start a thread fight here??) telephone equipment supplier. Even a good talented non authorized dealer will be able to help. Unless, of course, you are in a really rural area. Then your local Telco may be able to help.

PhM

 

[aasun]

ok. my vendor says he can't get/find the software update cd. is it hard to get for a vendor? why is this so difficult?

 

[xnt30]

To find a Nortel Vendor in your area you can call Nortel at 800-4-NORTEL and then try to figure out which menu buttons to push. You can also try their web site at:

http://www38.nortelnetworks.com/nn/locator/