Microsoft website does not open on server 2003 3

[lvk5950]

Hi all

On my server 2003, all the websites are opening without any problem. But Microsoft website does not open.

I had this problem couple of times on workstations and I solved that problem using Live Onecare software. but it does not support server 2003 OS.

Does anybody know the solution?

Thanks.

 

[itsp1965]

Sounds a bit suspect. From a command line have you tried pinging

http://www.microsoft.com?

If you get a response try opening a browser session with

http://<ip

address from ping>.

 

[lvk5950]

I tried that. It gives the message ~Could not find the host

http://www.microsoft.com

it pings all other websites.

 

[acl03]

try nslookup www.microsoft.com from a command prompt...

Thanks,
Andrew

Hard work often pays off over time, but procrastination pays off right now!

 

[lvk5950]

This is the output for nslookup

------------------------------------------------------

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

E:\Documents and Settings\Administrator>nslookup

http://www.microsoft.com

Server:

http://www.routerlogin.com

Address: 192.168.0.1

Non-authoritative answer:
Name: lb1.

http://www.ms.akadns.net

Addresses: 207.46.170.123, 207.46.170.10
Aliases:

http://www.microsoft.com,

toggle.

http://www.ms.akadns.net

g.

http://www.ms.akadns.net

E:\Documents and Settings\Administrator>

 

[itsp1965]

Okay so after your nslookup have you tried

http://207.46.170.123

or

http://207.46.170.10

from a browser session to see if that works.

 

[lvk5950]

It still doesn't work.

I also checked the DNS services but couldn't find any clue.

But I know this problem is because of some virus, which doesn't allow to windows update, open any Microsoft website and any anti-virus website as well.

 

[MasterRacker]

If you're leaning toward an infection you'll get more targeted help here: forum760


Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[lvk5950]

I know the solution to this problem if it is a workstation. But this is also something to do with Server 2003. So I have to continue digging here.

 

[GrimR]

Reset TCP/IP [BTW does firefox work?]

@echo off
cls & echo.
echo.
echo NetFix v2.0b by Giovanni Heward (g@utahjrs.com)
echo.
echo Performs actions similiar to the network repair option and more!
echo See: [URL unfurl="true"]http://support.microsoft.com/kb/289256[/URL]
echo.
echo [Optional Switches]
echo /w   - winsock reset ([URL unfurl="true"]http://support.microsoft.com/kb/811259)[/URL] - requires reboot
echo /t   - tcp/ip reset  ([URL unfurl="true"]http://support.microsoft.com/kb/299357)[/URL] - requires reboot
echo /d   - debug mode
 
echo.
echo Note: This script requires elevated privileges to operate properly.
echo.
if [%1]==[/?] goto :eof
for /f %%d in ('date/t') do set d=%%d & for /f %%t in ('time/t') do set t=%%t
echo ---[NetFix runtime: %d% %t%]--->>%userprofile%\desktop\netfix.log
 
set p=Releasing IP address
if exist %windir%\system32\ipconfig.exe (
echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\ipconfig.exe /release 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 echo Successfully released IP...
if %errorlevel%==1 echo ERROR: Failed to release IP... check netfix.log
if %errorlevel%==3 echo NOTE: An IP address has not yet been associated with the network endpoint.
) else (echo ERROR: failed to release ip address - unable to locate %windir%\system32\ipconfig.exe)
if [%1]==[/d] pause
 
set p=Flushing ARP cache
if exist %windir%\system32\netsh.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\netsh.exe interface ip delete arpcache 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 echo Successfully flushed ARP cache...
if %errorlevel%==1 (echo ERROR: Failed to flush ARP cache... check netfix.log)
) else (
if exist %windir%\system32\arp.exe (
%windir%\system32\arp.exe -d * 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 echo Successfully flushed ARP cache...
if %errorlevel%==1 (echo ERROR: Failed to flush ARP cache... check netfix.log)
) else (echo ERROR: failed to flush arp cache - unable to locate %windir%\system32\netsh.exe or %windir%\system32\arp.exe))
if [%1]==[/d] pause
 
set p=Reloading NetBIOS name cache
if exist %windir%\system32\nbtstat.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\nbtstat.exe -R 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 echo Successfully reloaded NetBIOS name cache...
if %errorlevel%==1 (echo ERROR: Failed to reload NetBIOS name cache... check netfix.log)
) else (
echo ERROR: Failed to reload netbios name cache - unable to locate %windir%\system32\nbtstat.exe)
if [%1]==[/d] pause
 
set p=Sending NetBIOS name update
if exist %windir%\system32\nbtstat.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\nbtstat.exe -RR 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
) else (echo ERROR: Failed to send netbios name update - unable to locate %windir%\system32\nbtstat.exe)
if [%1]==[/d] pause
 
set p=Flushing DNS cache
if exist %windir%\system32\ipconfig.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\ipconfig.exe /flushdns 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
) else (echo ERROR: Failed to flush dns cache - unable to locate %windir%\system32\ipconfig.exe)
if [%1]==[/d] pause
 
if [%1]==[/w] goto :winsock
if [%1]==[/t] goto :ipreset
goto :cont
 
:ipreset
set p=Resetting TCP/IP
if exist %windir%\system32\netsh.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\netsh.exe int ip reset %userprofile%\desktop\netreset.log 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 (
echo Successfully reset TCP/IP
echo Note: This fix requires a system restart... run "shutdown /a" to abort.
if exist %windir%\system32\shutdown.exe %windir%\system32\shutdown.exe /r
)
if %errorlevel%==1 (echo ERROR: Failed to reset tcp/ip... check netfix.log)
) else (echo ERROR: Failed to reset tcp/ip - unable to locate %windir%\system32\netsh.exe)
goto :end
 
:winsock
set p=Resetting Winsock
if exist %windir%\system32\netsh.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\netsh.exe winsock reset 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
if %errorlevel%==0 (
echo Successfully reset winsock
echo Note: This fix requires a system restart... run "shutdown /a" to abort.
if exist %windir%\system32\shutdown.exe %windir%\system32\shutdown.exe /r
)
if %errorlevel%==1 (echo Failed to reset winsock... check netfix.log)
) else (echo ERROR: Failed to reset winsock - unable to locate %windir%\system32\netsh.exe)
if [%1]==[/d] pause
 
:cont
set p=Renewing IP address
if exist %windir%\system32\ipconfig.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\ipconfig.exe /renew 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
) else (echo ERROR: Failed to renew IP address - unable to locate %windir%\system32\ipconfig.exe)
if [%1]==[/d] pause
 
set p=Registering DNS name
if exist %windir%\system32\ipconfig.exe (
echo. & echo %p% & title %p% & echo ---[%p%]--- >>%userprofile%\desktop\netfix.log
%windir%\system32\ipconfig.exe /registerdns 1>>%userprofile%\desktop\netfix.log 2>>&1
if [%1]==[/d] echo errorlevel: %errorlevel%
) else (echo ERROR: Failed to register DNS name - unable to locate %windir%\system32\ipconfig.exe)
 
:end
set p= & title NetFix v2.0b by Giovanni Heward (g@utahjrs.com) complete! & set t= & set d=
echo. & echo Network Repair Complete! & echo ---[Finished: %d% %t%]--->>%userprofile%\desktop\netfix.log
pause & exit

MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[acl03]

Have you checked your Hosts file for a bogus entry?

Thanks,
Andrew

Hard work often pays off over time, but procrastination pays off right now!

 

[lvk5950]

Thank you.

I tried resetting TCP/IP. but after reboots problem not solved. also tried firefox, chrome, but no joy.

the hosts file contents seems ok, but please advice if anything is wrong

--------------------------------------------------
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

 

[GrimR]

Host files fine.

If it was wrong it would have had something like [127.0.0.1 www.microsoft.com]

Have you reset IE.
Have you got content advisor enabled in IE.

MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[lvk5950]

No, the content advisor is disabled.

 

[GrimR]

And I take it there are also no Restricted Sites?
Are you running ISA or Linux firewall?
Are there entries in this registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\


MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[lvk5950]

There are no restricted sites. I am using this server for basic services. havent set up any firewall. I am going to use this server for RIS.

I checked the registry, there is no key entry in that path.

 

[GrimR]

are there any DNS entries for

http://www.microsoft.com,

have you cleared all cache's server and DNS including arp seems as we pinged it.
Have you checked for strange entries using HiJackThis?

MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[lvk5950]

I have already checked DNS cache and cleared that.

But I don't know about "HiJack" you are talking about?

 

[MasterRacker]

HijackThis:

http://free.antivirus.com/hijackthis/

Read the quick start guide then do a scan and check the output for suspcious items.


Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[lvk5950]

This website is also not working on this server. In-fact any antivirus website doesn't open.