Microsoft Outlook: Signatures button not working

[SignatureTakedown]

Hey everyone, I'm having an issue with a client's Office 16 install that's preventing them from clicking the "Signatures" button under Options>Mail. I found a Microsoft article claiming "Microsoft Office Desktop Apps" could cause this issue but it seems to be uninstalled. I tried uninstalling the complete Office suite and doing a registry/file search with CCleaner, reinstalling office, then rebooting. I still can't get this menu to come up.

 

[TnITgirl]

I had the same problem here after a windows update. If you remove the Microsoft Desktop App it will resolve the problem...atleast it did for me.

 

[strongm]

>if you remove the Microsoft Desktop App it will resolve the problem

"Microsoft Office Desktop Apps" could cause this issue but it seems to be uninstalled

 

[SignatureTakedown]

Hello and thank you for the replies. I found the Microsoft article mentioning removal of this software but that has already been done to this PC.

 

[TnITgirl]

You can try this if you haven't already found a solution.

1.Press the Windows key Press the Windows key + R to open a Run window.

2.Type regedit and click OK.

3.Press CTRL + F and enter 0006F03A-0000-0000-C000-000000000046 into the search box, then click Find Next.

4.Delete the key by right-clicking on the entry and click Delete.

5.Press F3 to repeat the search until no more registry keys are found.

or

Registry Fix for Signature and Stationary issues in Outlook 2010
Here are the instructions for correcting the issue for a 32 bit version of outlook: Signature problems:

Regedit the following keys: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 Change both (Default) and LocalServer32 values in each to C:\Program Files (x86)\Microsoft Office\Office14\Outlook.exe However, I am running 64 bit, so luckily someone else had this problem who also was running 64. The instructions just need to be changed to remove (x86) from the path, like so: Signature problems:

Regedit the following keys: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 Change both (Default) and LocalServer32 values in each to C:\Program Files\Microsoft Office\Office14\Outlook.exe