Microsoft Event log error 6004 releated to VSE 8.0 1

[addus5]

Anyone seen alot of 6004 errors in the system event log. So far we have seen 60 machines that are running 8.0 and are getting the errors. After further research I have found the following knowledge base article (KB39113):

https://knowledgemap.nai.com/phpcli...ystem Event log contains 6004 and 3019 events

More information is at:

http://www.eventid.net/display.asp?eventid=6004&eventno=1596&source=EventLog&phase=1

Anyone else seeing this problem?

Anyone get anything from NAI on fixing it?

 

[gsavy]

I have the same issue too


more information on

https://knowledgemap.nai.com/phpcli...se&externalID=KB_KB39113&sliceID=&fromEmail=1

 

[JimmyZ1]

so what do you do in the meantime?

rollback to 7.1?

Living la vida ePO

 

[gsavy]

No, for the moment I have around 100 test clients out of 2000 computers

and didn't get this error on all computer

The major issue is on a terminal server where I have the event every 10secondes, so I think I will go back to 7.1 on this server.

 

[JimmyZ1]

non of the 9 patches for 8.0i fix this problem, and it's after a successfull install?

Living la vida ePO

 

[gsavy]

no patches, and after a successfull install :-(

 

[addus5]

Version 8.0 has been pushed to over 10,000 machines in our enterprise. I have a case open with our enterprise support but of course i get the usual response..... "Send the MERTs". So im sending in MERT's from a bunch of machines and will send out an update once I get a response.

 

[JimmyZ1]

i've got about 3000 now and another 9k on the way, everything seems to be working fine... does this issue stop anything from working?

 

[addus5]

NAI said that it doesnt but any and every problem in our organization is blamed on antivirus so I just want to get it cleared up. I have also seen some issues with .NET and other applications which the patches fix. I am just waiting for it all to be rolled up in patch 10 which should be released in mid January.

 

[murphyg]

I have logged a call with Mcafee Priority support for this, Workaround below.......
Set the TDI driver "not to start", this can be located in the Registry under the following location,
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NaiAvTdi1
Set the value start to 4
I.E. "Start"=dword:00000004

 

[JimmyZ1]

What does that do? disable the TDI driver? what does the TDI driver do?

 

[mtbiker]

I'm trying the McAfee Workaround to see what I get.

Question though, I am reading about some of you getting Patches (7-9). How do I get these patches, I don't see any place on there web page to download them. I goto the Enterprise software download and I can read the readme file and it does show Patch 1 but nothing on a higher patch.
I'm wondering if my troubles are because of this patch issues. Does anyone have a link?

I am having the same issue as Addus5 back at the begining of this thread.

Thanks again
:< }


>-- --<

Bill [:<}

..................................

 

[JimmyZ1]

you have to login to the support section of the website