Microsoft ActiveSync / iPAQ Pocket PC Problems

[BlackS2]

Hi,

I have a user who about every 3 to 4 weeks gets an error with thier compaq pocket pc. They will be using it fine for weeks then it will suddernly say something along the lines of:

not detected,contact administrator, unable to connect device

Basically it will not sync, and the PC will just not find the iPAQ. I cannot see a way of getting it to connect. I have tried connecting via USB and serial but no luck, also downloaded the newest version on activesync but still nothing...

Any suggestions?

Cheers

 

[BlackS2]

Any thoughts?

 

[BlackS2]

boing....

 

[Dellmon]

We had the same problem, however the latest version of activesync sorted it.

Did you remove the old version first? Have you tried removing the partnership and creating a new one?

 

[BlackS2]

Sorted this earlier today. activesync on the pc was 'disconnected' activesync on the iPAQ was 'connected' a soft reeboot and a re-connect later that is all I did and it is working fine, glad I updated activesync whilst I was there also