Micros Tracking groups 1

[haijaggu143]

Hi,

Please help me to add more tracking groups in Micros. Its limited to 64 numbers only.

Thanks in advance.

Jagadeesh Balakrishnan

 

[hosehead78]

What version of Micros?

 

[haijaggu143]

Version 4.8

 

[haijaggu143]

Screen Shot

http://s29.postimg.org/6i4sfjtzb/Micros.jpg

 

[hosehead78]

Doesn't look like you have used all the Tracking groups. Are you merely wanting to create more?

 

[pmegan]

You can't add more, it's s fixed number.

 

[haijaggu143]

@ hosehead78

Hi, The screenshot is from virtual machine, I need to add 20 discounts. Individual tracking for Food, Beverage and Others. it means 60 new tracking group totals. 12 in use already

Thank you

 

[pmegan]

Micros only allows 64 lines of tracking. The stored procedures that post tracking totals have these 64 fields hard coded and won't pick up additional lines.

Tracking totals are meant to provide a system/rvc/emp... snapshot rather than line item details. If you have that many discounts your best bet is to group them into categories, put those categories into tracking and run a separate discount report if you need them itemized.

 

[hosehead78]

Agreed to what pmegan said.

 

[haijaggu143]

Hi, pmegan and hosehead78 Thanks a lot for your valuable comments.

please check the screenshot We need to track 'Food discount' ' Beverages discount' and " Other Items discounts' for corporate customers. we have different discount rates for corporate customers. We need to track food beverage and other discounts individually for each companies.

Please help me to solve this problem. because Micros wont allow to create more than 64 tracking totals.

Thanks and regards,

Jagadeesh Balakrishnan

 

[pmegan]

We're offering our suggestions, but you're insisting on getting them all into tracking and that's not going to happen. Asking the same question again isn't going to change the answer.

Like I said above, use Discount categories to group them in tracking; something like Cat #1 - Food, Cat #2 - Beverage, Cat #3 - Other. Run a Promo or Discount report to get the individual discounts broken out. If you know how to use crystal reports you can customize the report template. What I would do is use categories the way I mentioned for tracking to get balanced System/RVC detail reports. There are mostly unused cross reference fields it the discount setup form. I would put the name of the corporate customers in one of those fields and set that as a group in the Crystal Reports template. This would let you get a discount subtotal by company as well as the individual discounts.

 

[michelle305]

You've always explained things the best !

 

[pmegan]

Thanks Michelle!