Eclipse086
Technical User
I have been having an issue with customers saying that they are getting double charged, what is actually happening is one is an authorization that drops off, but would like to find a way that that authorization does not show up in the first place.
We are a bar so most transactions begin with us opening a tab for the patron and then adding things to the tab as they order and then authorizing, closing and having them sign the ticket, I have taken a picture included below of our configuration, Any help on how to set it up so customers do not see 2 charges when they look at their charges would be greatly appreciated.
We are a bar so most transactions begin with us opening a tab for the patron and then adding things to the tab as they order and then authorizing, closing and having them sign the ticket, I have taken a picture included below of our configuration, Any help on how to set it up so customers do not see 2 charges when they look at their charges would be greatly appreciated.