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Micros Res POS 5.4 Database ID Error.

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hugoms

MIS
Jun 7, 2019
3
US
Hello, I'm getting an "DTABASE ID ERR" on my workstation every time I ring a Credit/Debit Card.
I have tried setting restaurant as database on control panel, update the host files on the workstations, and reloading the DB but did not work.
I have tried rebooting the server. I have pinged all connections to the workstations and there is response.
I don't know what else to do, has anyone had this issue? anyone knows how I could fix it?
I'm new to POS systems, so I don't know if I overlooked the basics here.
 
So the server reset by itself one time, and when it came back up it was working.
Not sure what fixed it. Maybe it took a while for the database to reload, but not sure.
Thank you for the advice tho, I'll try that next time.
 
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