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Micros RES 3700 5.7.6 can't change IP

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colinmcleod

IS-IT--Management
May 30, 2016
32
CA
I'm good at making titles. The issue I'm experiencing since upgrading is that any client machine whose IP changes can no longer access Micros apps. So users with laptops can't simply change from wired to wireless and still access Micros.

Following errors come up if their IP changes

Greenshot_2020-05-20_11.28.17_g1xwab.png


Greenshot_2020-05-20_11.28.37_sdvad1.png


I suspect this is due to the new-to-me client trust utility.

Any way to resolve?
 
Why is the IP changing? Do you have them set on DHCP? You need to have everything on STATIC and make sure that the HOST and MDSHost are updating.
 
See original post:

colinmcleod said:
So users with laptops can't simply change from wired to wireless and still access Micros.

Users with laptops tend to move them around so they may be wired or wireless while within the building some use VPN to connect from home. I could make all 3 static but can I have multiple network nodes for the same computer?

With older versions of Micros this wasn't an issue, once the client software was set up it didn't matter what IP the user was on.
 
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