MICROS not allowing amount auto service charge

[Simon F]

Hi,

I am trying to add a set $5 tray charge to our IRD outlet but it will not let me charge an amount.
Under Configurator/Sales/Service Charges, if I put in a percentage, it will apply a percentage service charge, but if I delete the percent and put in a dollar figure in Amount, it will show up as $0 on MICROS.
I have tried just having the amount in there as well as putting that same amount in Minimum and Maximum amount as well.

Thanks,
Simon.

 

[POSN]

You may want to consider making this a menu item and creating a macro. Just depends on who is benefiting from the service change.

 

[colinmcleod]

I did a bunch of testing and I couldn't get it to use the Amount either which is interesting.

Per what the other guy said, you could make a macro (but don't use a Menu Item that's dumb), simply check off "Amount" under "Options" tab on the service charge. This way it asks for an amount. The System > Macros, create a new macro. Set the first line of the macro to your service charge, then the following lines should be Function Number lines, e.g. if you wanted to make it $6.00 your lines would be 2 - Function Number:Six, 3 - Function Numberecimal Point, 4 - Function Number:Zero, 5 - Function Number: Zero, 6 - Function Number:Enter.

 

[Simon F]

How would I go about making that an auto service charge just for In Room Dining though?
Is there a way I could apply that just for a certain RVC?

Also I noticed in the service charge part, you could set it to automatically be just one cover. Would this work as well as we want all IRD to show one cover without having to input 1 each time.