micros kitchen printer questions ethernet.

[diaczykmd]

I have micros 3700 point of sale I am trying to setup an epson tm u220b with an ethernet card not an idn card in it. I can connect to it with a web browser. When I go into the micros control panel I see all the workstations and remote printer. In the pos configuator When I try to set this up. I see printer interfaces for rs232 idn irda no tcp/ip what am I doing wrong.

 

[Moregelen]

What version of Micros are you using?

 

[diaczykmd]

Res 4 ws5 something is the version of Micros Ian using,

 

[TheSaint84]

Hi diaczykmd,

you should open the POS Configurator / Devices / Devices and set a new device.

Under General select Device Type: Roll Printer / Network Node: MICROS Server (is up to you)
Go to Printer Definition: Printer Interface Type: TCP/IP Interface / Printer Type: Epson TM-200 Roll
Go to Printer Interface: IP Adressort: And set the IP from your Printer and the Port 9100.

I have attached some print screen from my MICROS POS restaurant installation.

Kind regards
Simon

 

[diaczykmd]

Okay everyone thanks this keeps getting worse. No luck I have no tcp/ip interface for my kitchen or thermal printers. I looked in the table at the drop down for the tcp/ip printer interface. It is not there, what is the opos interface mean. What are my options to setup a remote kitchen printer. Thanks again.

 

[pmegan]

What version of Res 4 are you using? IP printing wasn't added until v4.3 so if you're on 4.0 or 4.1 it won't be an option in the setup screen.

 

[diaczykmd]

Thank you.