Inigo Salazar
Technical User
I have Micros 3700 with kitchen KDS displays.
In the traditional world, the tickets / chits appear on the EXPO KDS screen grouped together on the display by 'Course Groups' tickets (Course 1, 2, 3, etc)
Starting several days ago, that changed all of a sudden and items began to appear on individual tickets on the display screen, see attached image.
On the printed KITCHEN PRINTER chits, they continue to be grouped regular.
I called Micros Service center but they have been unable to resolve.
I have tried with consolidating option, rebooting, rerouting, etc, nothing has changed.
Anyone know of this issue or can guide me to whatever setting might be causing this?
In the traditional world, the tickets / chits appear on the EXPO KDS screen grouped together on the display by 'Course Groups' tickets (Course 1, 2, 3, etc)
Starting several days ago, that changed all of a sudden and items began to appear on individual tickets on the display screen, see attached image.
On the printed KITCHEN PRINTER chits, they continue to be grouped regular.
I called Micros Service center but they have been unable to resolve.
I have tried with consolidating option, rebooting, rerouting, etc, nothing has changed.
Anyone know of this issue or can guide me to whatever setting might be causing this?