Micros Hard Drive

[keithd21]

I have a computer that was running my micros 3700. My manager was cleaning and knocked over the pc tower and must have broken the video card or something so its just black. I took out the hard drive and put in a new machine and can see all the files. How can i install micros on to that computer? Is that what i need to do? Please help!!!

Thanks.

 

[AM_WG]

If you use Merchant Link, they have been doing brownouts and that is the error you get. I recommend calling them as they can give you the updates that will resolve this.

 

[keithd21]

BUOYSMICROS | CaFDMS | 0 | Wed Feb 12 17:49:30 2020 |
Wed Feb 12 17:49:30 2020 | BUOYSMICROS | CaFDMS | 0 | Driver received opcode [2] size [159] on thread 2528 |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Error on Simple Transaction with error code 13 |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | *****Falling back to Modem Communication Channel***** |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Re-initializing TAPI |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Selected TAPI line doesn't support VOICE capabilities |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Error Connecting To host [-5] |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Re-initializing TAPI |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Selected TAPI line doesn't support VOICE capabilities |
Wed Feb 12 17:49:31 2020 | BUOYSMICROS | CaFDMS | 0 | Error Connecting To host [-5] |
Wed Feb 12 17:49:33 2020 | BUOYSMICROS | CaFDMS | 0 | Assigning Error Message: Internal TAPI Error [-5] |


Here is error log if thats any help.

 

[keithd21]

Figured it out had to delete the old bios files of my old cc acct. new issue... when i add a new employee under security it wont let me type in password id, user id, pc app id or user password. I can fill out other fields on that page. Any help is appreciated as i just hired a bunch of new staff and dont want to have to do it manually on the terminal. all my employee class options are set to max privileges.

Thanks,
Keith