micros e7 Configurator access is disabled (2 work stations, 1 BOC)

[usernet]

Hi,

I have 2 work stations and one BOC and we are locked out of the configurator (just took over business) .

I tried adding the e7config text document in multiple places but I just can't seem to get it reset/or allow me in.

Perhaps i am doing it wrong?


Any help would be great... or if there are any other ways to turn off security or get into thhe configurator

Thanks!!!

 

[usernet]

I changed the E7config value to "6" ... I get the warnings but when i go to configurator it just says "no configrator information available"

Kinda stuck.. maybe other values in the text file need to be changed?

 

[mrunowho]

Go into the db folder and rename or move the 2 touchscreen files. When you start E7 up, it won't know what to do and will boot right into the configurator. Change a user password and then kill E7. Put the touchscreen files back and boot up. You will now be able to get in with the account you updated.

 

[usernet]

Trying now^

Perfect! Thanks a ton.

 

[jessyhayes]

Hi! I am having the same problem, I went to put in a new employee and received the "Configurator is disabled" message. I have 2 micros e7 workstations the server is in one of the workstations there is no computer/pc connected, how do I get back in to configurator? If you could kindly dumb the steps down I would appreciate it

 

[LSMG]

This Method WORKS!
THANK YOU @mrunowho!!

 

[mrunowho]

You are welcome!