Micros 8700m Remote Printers

[VillageWay]

We have an 8700 system with Epson/Micros IDN printers. One of our remote kitchen printers just failed and we tried moving an extra wait station roll printer into the kitchen, but it won't work. We've believe we've set the dip switches the same as the old one, but we're wondering if there is any reset or reconfiguration we have to do at the configurator to make it work. Thanks in advance.

 

[posidiot]

you should not have to. try switching out the IDN card. Also verify the dip switches on the bottom under the plate. those switches must be set identically and usually are not set properly from Epson.