Looking for a little help..
Micros 3700 5.4 MR 2 using Transaction Services.
Orders sent via a handheld device will print to the journal and terminal, but do not print to kitchen printers.
3700d.log shows correct order printing to journal 500, but no mention of other printers being fired in log. Only affecting orders sent via transaction services.
Verified API user workstation printers are enabled/selected for kitchen printers, POS WEB API user class setup, menu item print class, service tender set to "fire order".
Checks show in terminals correctly, But no output is ever generated for printers to the kitchen.
I have heard rumor of an issue with Transaction Services being corrected in MR 3 , Specifically :
Transaction Services 35942 81913 The RES API now correctly applies order type masking when sending an order to the KDS or to printers.
Source:
pg 15
Anyone else seeing this particular issue with Transaction Services or have any information on the above fix in MR 3?
Thanks!
Micros 3700 5.4 MR 2 using Transaction Services.
Orders sent via a handheld device will print to the journal and terminal, but do not print to kitchen printers.
3700d.log shows correct order printing to journal 500, but no mention of other printers being fired in log. Only affecting orders sent via transaction services.
Verified API user workstation printers are enabled/selected for kitchen printers, POS WEB API user class setup, menu item print class, service tender set to "fire order".
Checks show in terminals correctly, But no output is ever generated for printers to the kitchen.
I have heard rumor of an issue with Transaction Services being corrected in MR 3 , Specifically :
Transaction Services 35942 81913 The RES API now correctly applies order type masking when sending an order to the KDS or to printers.
Source:
pg 15
Anyone else seeing this particular issue with Transaction Services or have any information on the above fix in MR 3?
Thanks!