Really appreciate what I've gleaned from here so far.
I've got GSS gift cards set up, and verified it against the GSS configuration guide floating around here. Creating a new GC using a micros employee card works - even though I have GSS Card setup configured completely incompatible for their formatting.
The cards we want to use were purchased from Valuetec several years ago - for a different system - and then never used. When we try sliding the cards the workstation just makes a default error tone - it does the same thing if I try sliding a credit card. No errors display, nothing in the log - even with verbosity at 10. I can manually enter the full 19 digit card number and it creates a new GC, but then when trying to redeem it does the same thing - no read. Using WSDiag and confidence test verify that the cards are using track 2. I've attempted to attach an image of the card and the track data, but just in case the track data at the terminal is:
;7047761750730003806=38263706?
The actual card number is (7047761750730003806)
The other number (38263706) is a "Pin" code.
In GSS Card Setup I've tried setting:
Start position 2 length 19
Start position 10 length 10
Since it behaves the same with credit cards, I'm assuming that there is some kind of safety built in to prevent credit cards as gift cards, and these cards are triggering that. Does anybody know if that's the case, and if so any way to work around it? Could a SIM script be made to intercept the card swipe and pass it through?
Tested in lab on both RES 5.2MR1a and 5.4MR3 with both a WS5a and a PCWS2010
Thank You!
I've got GSS gift cards set up, and verified it against the GSS configuration guide floating around here. Creating a new GC using a micros employee card works - even though I have GSS Card setup configured completely incompatible for their formatting.
The cards we want to use were purchased from Valuetec several years ago - for a different system - and then never used. When we try sliding the cards the workstation just makes a default error tone - it does the same thing if I try sliding a credit card. No errors display, nothing in the log - even with verbosity at 10. I can manually enter the full 19 digit card number and it creates a new GC, but then when trying to redeem it does the same thing - no read. Using WSDiag and confidence test verify that the cards are using track 2. I've attempted to attach an image of the card and the track data, but just in case the track data at the terminal is:
;7047761750730003806=38263706?
The actual card number is (7047761750730003806)
The other number (38263706) is a "Pin" code.
In GSS Card Setup I've tried setting:
Start position 2 length 19
Start position 10 length 10
Since it behaves the same with credit cards, I'm assuming that there is some kind of safety built in to prevent credit cards as gift cards, and these cards are triggering that. Does anybody know if that's the case, and if so any way to work around it? Could a SIM script be made to intercept the card swipe and pass it through?
Tested in lab on both RES 5.2MR1a and 5.4MR3 with both a WS5a and a PCWS2010
Thank You!