We are hosting RES 3700 on a Windows server. Intermittently the pos's will freeze and the control panel opens very slowly. When this happens the server itself is fine, no performance issues, delays, etc. A server reboot will normally fix the issue. This is a very random thing. Sometimes it will happen multiple times a day and sometimes it will happen every few days. We have an ongoing ticket with Oracle but they are not able to figure it out. They have escalated to a senior engineer and he has made many adjustments to the application but still no resolution. I know similar threads have been summitted but I feel this one is different since Oracle cant figure it out. I'm just hoping someone here might have some suggestions. Thanks in advance.
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Micros 3700 Freezes Intermittently 1
- Thread starter cscheer
- Start date
- Thread starter
- #3
POSKitchen
Technical User
In several versions there was a bug with the MDSHTTP service which freezes the system due to too many requests in the network.
Restarting this Windows service fixes the problem in the short term. NO need to Restart the whole Server.
This issue is also described in numerous Readme First files attached to the HotFix Updates.
5.6.2 has the issue but i know that it was fixed and reimplemented in development with a 5.7.xx Version. I assume they go back in version, and had used an old branch with the bug inside.
Which version is in use and how many workstations ?
Example: and for ORACLE SUPPORT who is the best in the world....nobody knows it better as myself with 20y of MICROS CH/EU knowledge. Ironic end.
ERROR IN VERSION 5.6.2 Fixed in 5.6.2.1
List of Modifications
Issue ID
BugDB
29994191
HGBU JIRA
FPR-1105
Issue Title
Workstations freeze
Description
Fixed an issue that caused workstations to freeze and become unusable when there are a very large number of workstations in use.(5.6.2.1)
Module
MDSHTTPService
FOUND Again in 5.7.xx and Fixed in 5.7.7
Issue ID
BugDB
2740415
HGBU JIRA
FPR-2723
Issue Title
MDSHTTPService unexpectedly stops
Description
Fixed an issue that caused the workstations to lose communication with the server.(5.7.7)
Module
MDSHTTPService/MDS Communication
Restarting this Windows service fixes the problem in the short term. NO need to Restart the whole Server.
This issue is also described in numerous Readme First files attached to the HotFix Updates.
5.6.2 has the issue but i know that it was fixed and reimplemented in development with a 5.7.xx Version. I assume they go back in version, and had used an old branch with the bug inside.
Which version is in use and how many workstations ?
Example: and for ORACLE SUPPORT who is the best in the world....nobody knows it better as myself with 20y of MICROS CH/EU knowledge. Ironic end.
ERROR IN VERSION 5.6.2 Fixed in 5.6.2.1
List of Modifications
Issue ID
BugDB
29994191
HGBU JIRA
FPR-1105
Issue Title
Workstations freeze
Description
Fixed an issue that caused workstations to freeze and become unusable when there are a very large number of workstations in use.(5.6.2.1)
Module
MDSHTTPService
FOUND Again in 5.7.xx and Fixed in 5.7.7
Issue ID
BugDB
2740415
HGBU JIRA
FPR-2723
Issue Title
MDSHTTPService unexpectedly stops
Description
Fixed an issue that caused the workstations to lose communication with the server.(5.7.7)
Module
MDSHTTPService/MDS Communication
- Thread starter
- #6
Rodrigo Frozza
Technical User
I'm having the same problem with similar environment.
I already redid the server and restored the database a few times and it didn't work.
Does anyone have another solution?
I already redid the server and restored the database a few times and it didn't work.
Does anyone have another solution?
-
1
- Thread starter
- #8
Eric Trenton
MIS
Hi all,
Can someone share 5.7.7 patch?
Thank you
Can someone share 5.7.7 patch?
Thank you
chipmotley
Technical User
Installing the 5.7.7 patch corrected the problem for us. 18 workstations have not crashed for a month.
@TwntyONE thanks so much for posting this...
@TwntyONE thanks so much for posting this...
Gentlemen 3700 connoisseurs, did anybody try to install a 5.7.8 on a windows machine after fully updating to the last kb patches until August 1?
3 identical hardware and windows version (Dell), we installed 1 machine with success in the week before Aug 1, and the other 2 refuse to install. Suspecting a windows patch.
Thanks for whomever that can share some insights.
JB
3 identical hardware and windows version (Dell), we installed 1 machine with success in the week before Aug 1, and the other 2 refuse to install. Suspecting a windows patch.
Thanks for whomever that can share some insights.
JB
Dear Solutech, I have 5.7.7 but since 5.7.6 all the microsoft updates are disabled.
After installing the 5.7.7 patch we had problem every 6-8 days. Now it freezes everyday. Sometimes 2-3 times a day. The quick fix is to kill the mdshttp service from the task manager and then start it from the services. We even have tasks to restart the service in order to stop freezing, but it doesnt has specific times or reason why this is happening. The mdshttpservice.log becomes full because it logs every second the errors. For example:
(08/08 09:21:36.192) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:36.192) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:37.200) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:37.200) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:38.221) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:38.221) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1900
(08/08 09:21:39.123) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.123) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1572
(08/08 09:21:39.138) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.138) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:39.243) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.243) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:40.320) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:40.320) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1880
(08/08 09:21:41.384) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:41.384) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1572
(08/08 09:21:42.400) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:42.400) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:43.409) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:43.409) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:44.154) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.154) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:44.168) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.168) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:44.432) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.432) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:45.508) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:45.508) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1900
(08/08 09:21:46.523) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:46.523) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:47.535) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:47.535) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:48.545) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:48.545) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:49.188) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.188) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:49.202) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.202) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:49.557) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.557) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:50.568) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:50.568) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:51.605) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:51.605) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1468
(08/08 09:21:52.614) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:52.614) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:53.622) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:53.622) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:54.217) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.217) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1764
(08/08 09:21:54.231) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.231) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:54.633) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.633) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:55.642) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:55.642) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:56.661) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:56.661) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:57.671) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:57.671) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:58.679) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:58.679) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:59.254) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:59.254) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1468
(08/08 09:21:59.268) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:59.268) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
And the 3700.log logs the current error:
MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 982 | MDS_DbNextAutofireCheck : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:30 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbNextAutofireCheck] failed with fatal error C7080131 |
Tue Aug 8 08:35:38 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 983 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:38 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:38 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:41 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 985 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:44 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 985 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:44 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:44 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:47 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 986 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:47 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:47 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:50 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 987 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:50 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:56 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 988 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:56 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:57 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 989 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:35:57 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:00 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 990 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:00 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:03 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 991 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:03 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:06 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 992 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:06 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:09 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 993 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:09 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:12 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 995 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:15 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 995 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:15 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:16 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 996 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:16 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:19 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 997 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:19 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:22 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 998 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:22 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:25 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 999 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:25 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:28 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1000 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:28 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:31 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1001 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:31 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:34 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1002 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:34 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:37 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1003 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:37 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:40 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1004 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:40 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:43 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1006 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:46 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1006 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:46 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:47 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1007 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:47 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:53 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1008 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:53 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:54 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1009 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:54 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:57 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1010 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:36:57 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:00 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1011 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:00 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:03 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1012 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:03 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:06 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1013 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:06 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:09 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1014 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:09 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:12 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1015 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:12 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:15 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1017 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:15 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:18 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1018 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:18 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:19 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1019 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:21 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1019 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:21 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:24 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1020 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:24 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:27 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1021 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:27 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:33 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1022 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:33 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:34 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1023 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:34 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:37 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1024 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:37 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:40 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1025 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:40 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:43 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1026 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:43 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:46 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1027 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:46 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:49 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1028 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:49 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:52 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1030 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:52 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:55 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1031 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:55 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1031 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:55 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:58 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:oRequest_S | 1032 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able |
Tue Aug 8 08:37:58 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
I have checked my network, I ping the server for 48 hours without any packet loss.
After installing the 5.7.7 patch we had problem every 6-8 days. Now it freezes everyday. Sometimes 2-3 times a day. The quick fix is to kill the mdshttp service from the task manager and then start it from the services. We even have tasks to restart the service in order to stop freezing, but it doesnt has specific times or reason why this is happening. The mdshttpservice.log becomes full because it logs every second the errors. For example:
(08/08 09:21:36.192) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:36.192) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:37.200) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:37.200) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:38.221) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:38.221) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1900
(08/08 09:21:39.123) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.123) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1572
(08/08 09:21:39.138) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.138) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:39.243) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:39.243) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:40.320) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:40.320) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1880
(08/08 09:21:41.384) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:41.384) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1572
(08/08 09:21:42.400) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:42.400) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:43.409) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:43.409) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:44.154) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.154) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:44.168) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.168) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:44.432) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:44.432) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:45.508) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:45.508) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1900
(08/08 09:21:46.523) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:46.523) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:47.535) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:47.535) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:48.545) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:48.545) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:49.188) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.188) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:49.202) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.202) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:49.557) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:49.557) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:50.568) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:50.568) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:51.605) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:51.605) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1468
(08/08 09:21:52.614) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:52.614) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:53.622) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:53.622) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:54.217) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.217) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1764
(08/08 09:21:54.231) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.231) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:54.633) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:54.633) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1840
(08/08 09:21:55.642) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:55.642) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1984
(08/08 09:21:56.661) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:56.661) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:57.671) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:57.671) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
(08/08 09:21:58.679) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:58.679) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1732
(08/08 09:21:59.254) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:59.254) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1468
(08/08 09:21:59.268) COpenSSL::Accept: Returned SSL_ERROR_SSL during SSL handshake.
(08/08 09:21:59.268) CSSLListener: *** ERROR *** Establishing a secure connection failed. Closing socket 1664
And the 3700.log logs the current error:
MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 982 | MDS_DbNextAutofireCheck : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:30 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbNextAutofireCheck] failed with fatal error C7080131 |
Tue Aug 8 08:35:38 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 983 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:38 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:38 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:41 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 985 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:44 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 985 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:44 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:44 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:47 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 986 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:47 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:47 2023 | WAITER1TABLET | OPS | 0 | Database Call Failed - DbGetAlertEventCount (C706001E) |
Tue Aug 8 08:35:50 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 987 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:50 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:56 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 988 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:56 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:35:57 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 989 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:35:57 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:00 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 990 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:00 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:03 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 991 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:03 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:06 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 992 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:06 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:09 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 993 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:09 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:12 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 995 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:15 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 995 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:15 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:16 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 996 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:16 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:19 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 997 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:19 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:22 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 998 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:22 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:25 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 999 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:25 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:28 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1000 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:28 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:31 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1001 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:31 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:34 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1002 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:34 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:37 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1003 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:37 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:40 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1004 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:40 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:43 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1006 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:46 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1006 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:46 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:47 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1007 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:47 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:53 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1008 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:53 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:54 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1009 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:54 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:36:57 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1010 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:36:57 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:00 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1011 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:00 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:03 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1012 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:03 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:06 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1013 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:06 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:09 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1014 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:09 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:12 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1015 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:12 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:15 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1017 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:15 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:18 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1018 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:18 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:19 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1019 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:21 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1019 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:21 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:24 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1020 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:24 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:27 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1021 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:27 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:33 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1022 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:33 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:34 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1023 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:34 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:37 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1024 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:37 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:40 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1025 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:40 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:43 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1026 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:43 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:46 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1027 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:46 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:49 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1028 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:49 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:52 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1030 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:52 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:55 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1031 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:55 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1031 | MDS_DbGetUpdates : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:55 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
Tue Aug 8 08:37:58 2023 | WAITER1TABLET | MDSHTTPTransprt | 0 | CMDSHTTPTransport:
oRequest_S | 1032 | MDS_DbGetAlertEventCount : *** WARNING *** Found node MICROSSERVER [192.168.254.150] not ping-able | Tue Aug 8 08:37:58 2023 | WAITER1TABLET | OPS | 0 | Database call to [DbGetAlertEventCount] failed with fatal error C7080131 |
I have checked my network, I ping the server for 48 hours without any packet loss.
chipmotley
Technical User
Sstamp, we had a similar problem after upgrading to 5.7. Our network regularly crashed, and we received similar messages in the 3700d: "*** WARNING *** Found node MICROSSERVER [192.168.x.x] not ping-able." There is a log for each workstation located in d:\micros\res\etc. The log starts with the workstation's IP address, for example 192.168.1.11_CL_MDSHTTPService.log. We have 18 workstations, so there were 18 different logs. I reviewed each of the logs and found a repeated error from one of the workstations. I took this unit offline, and the crashes stopped. We replaced the ethernet cable, and the MDSHTTPTransport error went away. It looks like yours could be coming from a tablet, so there may not be an ethernet cable issue. However, hopefully these logs can help you troubleshoot the device that is causing MDSHTTPTransport to crash.
- Status