Micros 3700 - Back Office Classes disabled

[fhergomez]

I was hoping somebody could help me out here with the Configurarator POS 5.1 for Micros 3700. It seems like all of a sudden I can't get into the Back Office Classes under employees. I'm trying to input a new employee, but the button is greyed out (disabled). Under I'm logged in as a system expert but for some reason I can't access the Back Office Class section. Under configuration class, it Back Office Classes is missing and I'm wondering why. Did I do something that I shouldn't have done? and can this be resolved without a Micros Representative who will charge me a ridiculous amount of money that I don't have? If anybody could help, I'd appreciate it very much?

 

[Wildbar]

Do you use Human Resources? Or any LM? Look at your security setting and make sure you still are linked to the proper back office class. Check your licensing in License Manager. Make sure everything is green that should be. Have a couple of other ideas if these dont work.

 

[FROZZA]

you are without permission and can hit this directly through the bank .. table emp_BO_class_Def

 

[fhergomez]

Thank you for your help. I had to get the help from a Micros Representative because nothing was working. It was finally resolved, and now I have access to all classes.