Micros 3700 Autosequences Error

[darkmask]

Hi everyone,

Having an odd issue with my Autosequences. I have had verbosity on almost full blast for the Autosequences and I cannot find any information on this to diagnose.

Here's a snippet of what the return on is when the server executes it:



Wed Mar 25 02:30:01 2015 | BOMA | Autosequence.dll | 0 | ***ERROR*** Zero date year supplied to TimestampToTm
Wed Mar 25 02:30:01 2015 | BOMA | Autosequence.dll | 0 | ***ERROR*** Zero date month supplied to TimestampToTm

Can anyone supply any information on this? I thought this may have been a template error or something but I have done a database rebuild and no difference. I also run the report after and it works thereafter - just not at the end of day opetations..

Thanks in advance.

 

[mrunowho]

This sounds like you don't have ranges set for the reports you are trying to run. Check your autosequence steps and make sure there are ranges for all the reports you are running with EOD.

 

[Moregelen]

Sounds like a third party application throwing an error. TimestampToTm - I don't think this is something built into RES. It might be reporting from a third party error message. Either that or I've just never seen that before.

 

[darkmask]

Thanks for the replies, guys.

I went and checked the autosequence steps and there are ranges set - Pay period to Date for this template. I checked the report date ranges and for Pay Period to Date is specified for each. Start range is Start of Payroll period, and end range is Business Date. I checked both in the POS config (business date & start of payroll period) and they both are fine.

There are also no 3rd party apps on this setup (thankfully), so I am lead to believe it's an internal thing. Anyone have any other information to share on this? I'm a little stumped! I attached last night's log (complete).

Thanks in advance.

Sat Mar 28 02:31:06 2015 | BOMA            | AutoSeqServer   |        0 | Autosequence 10121 step 25 of type R has begun.
Sat Mar 28 02:31:06 2015 | BOMA            | AutoSeqServer   |        0 | Employee Time Card And Job Detail
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | ***ERROR*** Zero date year supplied to TimestampToTm
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | ***ERROR*** Zero date month supplied to TimestampToTm
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | WaitForSingleObject( g_hmutex, 60000 )
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | Continuing After Waiting For Mutex .
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | PrintEngineExe = D:\Micros\common\bin\PrintEngine.exe
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | Template Filename = ..\REPORTS\TIME_002.RPT
Sat Mar 28 02:31:06 2015 | BOMA            | AutoSeqServer   |        0 | Autosequence 10121 step 25 of type R has begun a print job...Employee Time Card And Job Detail
Sat Mar 28 02:31:06 2015 | BOMA            | Autosequence.dll |        0 | Creating the D:\Micros\common\bin\PrintEngine.exe process
Sat Mar 28 02:31:07 2015 | BOMA            | PrintEngine.exe |        0 | The system cannot find the file specified.
Sat Mar 28 02:31:07 2015 | BOMA            | PrintEngine.exe |        0 | Printing temp file could not be deleted.
Sat Mar 28 02:31:12 2015 | BOMA            | Autosequence.dll |        0 | ReleaseMutex( g_hmutex )
Sat Mar 28 02:31:12 2015 | BOMA            | Autosequence.dll |        0 | Step completed.
Sat Mar 28 02:31:12 2015 | BOMA            | Autosequence.dll |        0 | Autosequence 10121 step 25 of type R has completed in 6 seconds.

 

[pmegan]

Has TIME_002 been modified, and can you run it manually?