MiCollab Users and Services Blank Page 4

[bryankich]

I have just noticed recently if I go into MiCollab > Users and Services when I go to edit a user I receive a blank page nothing more. I have not been able to find a solution to the issue and it gives no errors suggesting what went wrong. Can anyone assist with this?

 

[kwbMitel]

Software Level?
Chrome? Firefox? I.E.? Other?
Firewalls?

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What's most important is that you realise ... There is no spoon.

 

[bryankich]

Software Level 7.2.2.13
Chrome dont work, Firefox 59.0.1 dont work, I.E. dont work. Firefox portable 52.6.0 dont work (This was the version I was on last I remember it working)
No firewalls to jump through

 

[Billz66]

this is a known issue

open the console and run this
signal-event app-post-install
Wait 3 minutes
then it should be ok

If I never did anything I'd never done before , I'd never do anything.....

 

[bryankich]

Ran that and tested all is well now.

Thanks for the assistance

 

[kwbMitel]

Billz66, I ran into this on a release 7.3 system.

Fix worked perfectly - Star awarded

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Billz66]

seems to fix more than just the blank page issue

we have found that it also fixes issues on Micollab where a java error is displayed


If I never did anything I'd never done before , I'd never do anything.....