Hi All,
Hopefully an easy question just to see if something is possible.
I have noticed that when monitoring queue's using the interactive visual queue tool, it show abandoned calls for the last 24 hrs or so. Is it possible to change this so that it only shows calls for the current day?
Just for reference, version is currently at 8.1.3.0 and will shortly be going to 8.1.4.0
Cheers,
JCCDM
Hopefully an easy question just to see if something is possible.
I have noticed that when monitoring queue's using the interactive visual queue tool, it show abandoned calls for the last 24 hrs or so. Is it possible to change this so that it only shows calls for the current day?
Just for reference, version is currently at 8.1.3.0 and will shortly be going to 8.1.4.0
Cheers,
JCCDM