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Metro Call Sever?
- Thread starter johnpoole
- Start date
- Thread starter
- #3
ArchTelecom
IS-IT--Management
Well, now that I had you go back & research, I feel bad because the hospitals I know that are using it are connected via an anlogue inteface, essentially several 500 sets in hunt, typically 4 or 5 (as hold time is so short for a paging call, typically 18 seconds). When the user calls a access code (or extension number)the IRM provides either "please enter the pager number" or a tone. This is an End to end (or overdial) interface.
Is this the kind of interface you are supposed to be recieving or are you supposed to outpulse specific pager numbers via the switch instead?
Is this the kind of interface you are supposed to be recieving or are you supposed to outpulse specific pager numbers via the switch instead?
- Thread starter
- #5
no i have the unit in place in working just at you've described, it serves two major sites, and if being relocated to a third I/S building. the new location is served by a carrier remote but the user bought a point to point t1 b8zs/esf.. their software man tell's me he has it set up eam imm/imm.tie... that set up will not even bring my channels up... cot with almost everything default (timers were tweaked) works but when i disco, their software, hangs and the call ends up at the att. this happens on a bad or incomplete call only but i can't leave it like that... err codes never get ignored on my switch.. so any help you can give on either software would help
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
ArchTelecom
IS-IT--Management
Sorry, I was out of town for a week.
When you state their software man, do you mean Metorcall's tech or the other location's PBX tech?
Are you sure the T-1 is connecting to the paging terminal or are they breaking it apart with a mux? This could explain the slow disconnect.
Also, since the unit is now located where you have a remote, is the option available to you to connect a few 500 ports to an ETE (end-to-end)card of theirs? (ask the Metrocall person) This usually works much cleaner. With this arrangement, teardown would be a hard disco from your 500 port. If this option is available to you, tell me how many pagers your account has and I will let you know how many ports would be needed.
If this is not an option, their system is likely relying on you to channelize the T and teardown the call. Try shortening your EOD timer to 5 seconds or even less, thus allowing the octathorpe to be transmitted (when the caller manually ends the call prior to hangup) which will signal their switch to end the call. With normal timer settings, the ontathorpe is not transmitted by the Meridian (another peve of mine) unless the caller is savvy enough to press it prior to connect.
Hope this helps.
FYI...The IRM is connected to an IPT which is a Unipage paging terminal if you want to read up on it. That is what you are trying to connect to. Not much out there on it, but it may help.
When you state their software man, do you mean Metorcall's tech or the other location's PBX tech?
Are you sure the T-1 is connecting to the paging terminal or are they breaking it apart with a mux? This could explain the slow disconnect.
Also, since the unit is now located where you have a remote, is the option available to you to connect a few 500 ports to an ETE (end-to-end)card of theirs? (ask the Metrocall person) This usually works much cleaner. With this arrangement, teardown would be a hard disco from your 500 port. If this option is available to you, tell me how many pagers your account has and I will let you know how many ports would be needed.
If this is not an option, their system is likely relying on you to channelize the T and teardown the call. Try shortening your EOD timer to 5 seconds or even less, thus allowing the octathorpe to be transmitted (when the caller manually ends the call prior to hangup) which will signal their switch to end the call. With normal timer settings, the ontathorpe is not transmitted by the Meridian (another peve of mine) unless the caller is savvy enough to press it prior to connect.
Hope this helps.
FYI...The IRM is connected to an IPT which is a Unipage paging terminal if you want to read up on it. That is what you are trying to connect to. Not much out there on it, but it may help.
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