Message Waiting Light

[PhoneFixer]

Is there a way to turn a message waiting light off on one telephone? I have several phones (Model 3903 & 3904) that have the message waiting light on (There are no messages and some do not even have voice mail). They are on a new 81C.

 

[cmawbey]

Hi what mail do you have Colin

 

[nfl02]

do an "update Message Waiting Indicators" from TOOLS.

 

[PhoneFixer]

We are using CallPilot. and I don't have MAT

 

[mertech]

Phonefixer,
CallPilot should run a lamp audit of it's own and update the lamps. Do you have a switchboard or any phones with MIK keys, these can light message waiting leds without the nedd for mailboxes.

Regards

MERTECH

 

[mertech]

Phonefixer,
CallPilot should run a lamp audit of it's own and update the lamps. Do you have a switchboard or any phones with MIK keys, these can light message waiting leds without the need for mailboxes.

Regards

MERTECH

 

[Rixride]

You can also turn it off on the sets themselves..


In the Class of service :CLS MWA= Message Waiting allowed..just set this to MWD= Message waiting Denied..then no more lights to the phone..no matter what the voicemail does.


Good luck
rick

http://www.pbxinfo.com

http://www.pbxinfo.com/html/meridian_pbx_programming_1.html

-=Rick Cruz=-

http://www.pbxinfo.com

 

[PhoneFixer]

Thanks! After some tweaking, I found that by making sure the CLS is MWD and removing any key for MWK seems to do the trick after midnight maintenance routines run. Of course, this is for phones without any voicemail. (DISU and ENLU may turn the light off sooner after changes, I haven't tried it because one of those really important calls might be missed.)