I have a site that used to be an Option 11E, it was just replaced with a CS1000E, Rls 5. It has a Tie line between it and a Option 61c. The CS1000E is a very small office, so it uses the 61C sites voicemail ( Octel ). Since the install, we cannot get the message waiting lights to work.
I have checked :
Package 175 NMS is there
PNI's match
4 digit dialing works fine
Checked RDB, CDB, DCH and CFN, all look good
I have switchroom phones in both locations with MIK's ( message indicator key )on them. From the CS1000E switchroom phone, I can use the MIK and light a phone at the 61c site. From the 61c site, I try and use the MIK and it will not work. I am convinced the problem is at the new CS1000E, but cannot figure it out !
I also have two other CS1000E's that have Tie lines to the same 61c, and can use the 61c's switchroom phone and light a light at the other locations. What am I missing ?
I have checked :
Package 175 NMS is there
PNI's match
4 digit dialing works fine
Checked RDB, CDB, DCH and CFN, all look good
I have switchroom phones in both locations with MIK's ( message indicator key )on them. From the CS1000E switchroom phone, I can use the MIK and light a phone at the 61c site. From the 61c site, I try and use the MIK and it will not work. I am convinced the problem is at the new CS1000E, but cannot figure it out !
I also have two other CS1000E's that have Tie lines to the same 61c, and can use the 61c's switchroom phone and light a light at the other locations. What am I missing ?
Actually the CS1000E is running well, other then this issue. ( knocks on wood )