Hi Everyone
I have a problems with a Call Centre Q...
The RAN Message repeats two times... I just want it to repeat Once....If I change it to 2 I get messages 4 times before I get Music.....See following
the Interalia works fine .....We have tried to re-record still same problem,
TYPE ACD
CUST 0
ACDN 2020
MWC NO
DSAC NO
MAXP 4
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT 42
FRT 6
SRRT 41
SRT 18
NRRT
FROA YES
CALP POS
ICDD NO
NCFW 7000
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 2
OVTH 4
TOFT NONE
HPQ NO
OCN NO
OVDN 7000
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 40
RTPC NO
NRAC NO
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
OBSC NO
OBPT 0
CWNT NONE
ALL SERVER/MAIN CAB
VERSION 2121
System type is - PBX 11C
Nortel PBX 11C
RELEASE 5
ISSUE 50 J +
TYPE RDB
CUST 00
DMOD
ROUT 42
DES
TKTP RAN
NPID_TBL_NUM 0
VTRK NO
NODE
RTYP AUD
GRD IDLE
REP 1
POST DIS
RANH
STRT DDL
WAIT RGB
BDCT NO
ASUP YES
ACOD 7142
TARG
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO
Any suggestions would be appreciated
I have a problems with a Call Centre Q...
The RAN Message repeats two times... I just want it to repeat Once....If I change it to 2 I get messages 4 times before I get Music.....See following
the Interalia works fine .....We have tried to re-record still same problem,
TYPE ACD
CUST 0
ACDN 2020
MWC NO
DSAC NO
MAXP 4
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT 42
FRT 6
SRRT 41
SRT 18
NRRT
FROA YES
CALP POS
ICDD NO
NCFW 7000
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 2
OVTH 4
TOFT NONE
HPQ NO
OCN NO
OVDN 7000
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 40
RTPC NO
NRAC NO
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
OBSC NO
OBPT 0
CWNT NONE
ALL SERVER/MAIN CAB
VERSION 2121
System type is - PBX 11C
Nortel PBX 11C
RELEASE 5
ISSUE 50 J +
TYPE RDB
CUST 00
DMOD
ROUT 42
DES
TKTP RAN
NPID_TBL_NUM 0
VTRK NO
NODE
RTYP AUD
GRD IDLE
REP 1
POST DIS
RANH
STRT DDL
WAIT RGB
BDCT NO
ASUP YES
ACOD 7142
TARG
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO
Any suggestions would be appreciated