Message Networking CS1K to BCM400. Have tried just about everything

[againwiththis]

Hello.

Trying to forward and transfer messages from BCM400 to CS1k/Call Pilot. Works BCM to CS1K but not other way around.

Have MCDN, AMIS/VPIM keycodes installed.

What am I doing wrong???

 

[SupportDude]

Could be an issue with your DNS.
Make sure you have Reverse Lookup enabled.
The BCM will use this kind of like an authentication to allow the message inbound.


-SD-

http://www.mysupportguy.net

 

[againwiththis]

Thanks SupportDude.

Where do I find the "reverse lookup" setting?

 

[SupportDude]

It will be an option in your corporate Domain Name Server.
DNS typically converts a name to an IP address.
You need to allow your DNS to also work in reverse, translating an IP address into a name.


-SD-

http://www.mysupportguy.net