Just do a search in the search box above "message forwarding."
Extract from the very first link.
Well ... there's lots of places to have a problem with this, but in the BCM you need to enable Message Forwarding for the COS.
There must be as many Unified Messaging keycode seats as there are mailboxes with all Class of Services (COS) with Message Forwarding enabled. The number of mailboxes using a COS with Message Forwarding do not have to be the same mailboxes using CallPilot Unified Messaging.
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