A company has an OP11c w/ ver. 24.24 and MerMail Card Option NT6R16AA w/ ver. 12.14 installed. The problem has been going on for some time. It will run fine for about 10 days. Then the MerMail stops communicating, no ans on AA or VM. The only way to get it back was to power cycle the switch. When it starts loading before the INI there are two errors:
PCH 0202: WARNING: Patch retention at diskOs level failed. Some or all diskOs patches may not have been retained.
BUG7462 OS 0: WARNING "Patch Init" failed.
Then the INI starts and loads, the switch & MerMail start working. But now the MerMail won't answer at all. Could this be some sort of corruption on the daughter board on the SSC (NTDK20DA rls02) that has gotten worse? Any suggestions or do I need to rebuild from the beginning? When I try to connect to the MerMail nothing happens! No response. Currently when I STAT AML it shows LYR2: ENABLED and LRY7: ENABLED. The MerMail shows green LED on and I can hear the drive running, but no other activity appears. I tried disabling and re-enabling AML 9 for both LYR2 & 7 but no change!
Any helpful ideas welcome...
...JIM....
PCH 0202: WARNING: Patch retention at diskOs level failed. Some or all diskOs patches may not have been retained.
BUG7462 OS 0: WARNING "Patch Init" failed.
Then the INI starts and loads, the switch & MerMail start working. But now the MerMail won't answer at all. Could this be some sort of corruption on the daughter board on the SSC (NTDK20DA rls02) that has gotten worse? Any suggestions or do I need to rebuild from the beginning? When I try to connect to the MerMail nothing happens! No response. Currently when I STAT AML it shows LYR2: ENABLED and LRY7: ENABLED. The MerMail shows green LED on and I can hear the drive running, but no other activity appears. I tried disabling and re-enabling AML 9 for both LYR2 & 7 but no change!
Any helpful ideas welcome...
...JIM....