Merlin system blanks out caller ID

[dancestudio]

My wife and I Purchased a building with a merlin phone system in it. We cannot get the caller ID to work with the merlin plugged in. I can bypass the merlin and it works. Any suggestions?? [sig][/sig]

 

[edslock]

I have the same problem, it seems the signal sent with callerid info needs to be stronger on the legend system than on a callerid box, for this much money go figure. Check for excessive wiring or taps on the incoming co lines that may reduce the signal.

 

[CablingRay]

What software version are you using? Are all your modules caller ID ready? raysantellana@yahoo.com

 

[Faffy]

Cabling Ray is correct you need to have caller id able modules.

Faffy

 

[ken07734]

The modules (ards) need to be caller id capable, example:


800 GS/LS ---no id
800 GS/LS ICLID caller id capable


Give em a list of your cards and I'll tell you whta you need to replace.

 

[bigheas537]

Just as an aside... I found a site on the net here

http://www.metrolinedirect.com.

Very reasonable prices for these systems. They are a reseller and don't do installs outside of the Detroit Metro area. I am an end user only and have no connection to this company. Good Luck