Merlin Magix Messaging

[outlawarcher]

I have a Merlin Legend RLS7. Intuity Audix bit the dust, I have installed a Merlin Magix Messging.
All calls are answered by AA, with option 2 as direct extension transfer. When caller selects an extension call is routed to Attendant instead of extension. Please help.

 

[Telecomboy]

You need to rotary enable the voicemail extension ports in Winspm or through the console phone under Extensions.

 

[outlawarcher]

Thank you...that worked!!!!!!!!

 

[outlawarcher]

one more question: some of my extensions when called internally (ext to ext) don't cover to voice-mail....all are in the coverage group, and work fine when called from the outside to AA....I have double checked primary, secondary, and group cover options...

 

[Telecomboy]

Sounds like the feature Coverage Inside is set to no on those extensions. I would think that is done under Extensions again, but not sure off the top of my head.

 

[papagigo1]

I've seen many question asking about wav. and saving them on a PC but none exactly like my situation.

I have Merlin Messaging 4.0, configured with a static IP address.

When I open my browser (same IP segment) and put the Messaging IP address in I get the Login screen asking for the mail box extension, a phone number (to listen to the messaage) and the password. I see the list of calls but the only option is to "delete" or "forward" to another extension.

Is there a way of saving these messages on a computer at this point?

Thanks in advance for any comments.

Mike NH

 

[merlinman]

Are you talking about

http://WWW.MESSENGER,

or UNIFIED MESSAGING?

UNIFIED MESSAGING allows Voice Mails to be delivered to your EMAIL, whereas

http://WWW.MESSENGER

does not.

http://home.comcast.net/~merlinman

-merlinmansblog.blogspot.com

 

[papagigo1]

Thanks Merlinman,

I thought I had started a new thread, sorry about that..

I'm using the

http://www.Messenger,

so I'm out of luck on this one..

Thanks again,

Mike

 

[merlinman]

Yep, unless you want to fire up UNIFIED MESSAGING, the software is FREE at Avaya's website, and it just takes having your own Exchange Server. (Just......LOL)

http://home.comcast.net/~merlinman

-merlinmansblog.blogspot.com