Hi dagwoodsystems,
No apology necessary, we all can have issues with companies we deal with at one time or another. I have done business with Metroline, but it is good to beware of "gotchas".
I find some of the reviews on PriceGrabber, for instance, quite revealing after reading the "terms and conditions" for a given vendor and then a buyer's experience on a purchase.
As the old saying goes "buyer beware" and I try to be. No harm done, dagwoodsystems.
....JIM....