Merlin Legend Mail 007 Issues

[KurtDuncan]

We just installed a Merlin Legend Mail 007. We access the voice mail by dialing extention 148-151. When the voice mail answers it says "Transfering Call Please Hold". I need to get into the system to add mailboxes. Prior to this system we were using an external system which allowed us to assign extentions to the voice mail. This systems extentions do not appear in any of the calling group assigments so I cant assign a calling group to them. Does anyone know how I can get into this system?

Thanks,

Kurt Duncan

 

[ttech]

You have to assign extentions 148-151 as members of the VM calling group. If you already have a VM on the system that was an "INTEGRATED VM" you can just remove the old extentions and add in the replacement ones.

-Don

 

[KurtDuncan]

I got it working... thanks for your help. I didn't do a board renumber

Kurt